Terms and Conditions
Welcome to Gardener St Johns Wood. By accessing and utilizing our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before engaging our services.
1. Acceptance of Terms
These terms and conditions govern your use of the services provided by Gardener St Johns Wood. By hiring us, you acknowledge that you have read, understood, and agree to be bound by these terms.
1.1 Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our platform. It is your responsibility to review these terms periodically to stay informed of any updates.
2. Services Offered
Gardener St Johns Wood provides a wide range of gardening services designed to meet your landscape needs. Our services include:
- Lawn maintenance and mowing
- Garden design and landscaping
- Planting, pruning, and trimming
- Weed control and pest management
- Seasonal clean-ups and garden preparation
- Installation and maintenance of garden irrigation systems
- Hardscaping services, including pathways and patios
Each service is tailored to meet the specific requirements of your property, ensuring a personalized and high-quality gardening experience.
3. Booking and Scheduling
To schedule a service with Gardener St Johns Wood, you must provide accurate and complete information about your gardening needs. Our team will confirm the availability and schedule accordingly.
3.1 Appointment Confirmation
Once a service is booked, you will receive a confirmation of the appointment date and time. Please ensure that you are available to grant access to your property during the scheduled service period.
3.2 Rescheduling Appointments
If you need to reschedule a service, please notify us at least 24 hours in advance. We will make every effort to accommodate your new preferred date and time.
4. Payment Terms
Payment for services rendered by Gardener St Johns Wood is due upon completion of the work unless otherwise agreed upon.
4.1 Pricing and Estimates
We provide detailed estimates before commencing any work. Our pricing is competitive and reflects the quality and scope of the services provided.
4.2 Payment Methods
We accept various payment methods, including cash, credit/debit cards, and bank transfers. Payment details will be provided upon confirmation of services.
4.3 Late Payments
Late payments may incur additional fees. Continued non-payment may result in suspension of services until the outstanding balance is settled.
5. Cancellation Policy
If you need to cancel a scheduled service, please provide at least 24 hours' notice. Cancellations made within less than 24 hours may be subject to a cancellation fee.
5.1 Emergency Cancellations
We understand that emergencies happen. In such cases, please contact us as soon as possible to discuss your situation and potential rescheduling.
6. Liability
Gardener St Johns Wood strives to provide exceptional gardening services. However, we cannot be held liable for any damages or losses that occur as a result of our work, except in cases of gross negligence or intentional misconduct.
6.1 Insurance Coverage
We maintain appropriate insurance coverage to protect both our business and our clients. This insurance covers damages directly caused by our employees during service delivery.
6.2 Client Responsibility
Clients are responsible for securing any valuable items or fragile decorations in their gardens before our team arrives. We are not liable for any pre-existing damages or losses.
7. Client Responsibilities
To ensure the smooth delivery of our services, clients must adhere to the following responsibilities:
- Provide Clear Instructions: Clearly communicate your gardening needs and preferences to our team.
- Access to Property: Ensure that our team has access to the areas of your garden that require service.
- Safety Measures: Remove any pets or secure them to prevent interference during service.
- Power and Water Supply: Ensure that necessary utilities are accessible if required for specific services.
8. Intellectual Property
All materials, including designs, plans, and documentation provided by Gardener St Johns Wood, are the intellectual property of our company. Unauthorized reproduction or distribution of these materials is prohibited.
9. Confidentiality
We respect your privacy and are committed to protecting your personal information. Any data collected during our service provision will be handled in accordance with our Privacy Policy.
10. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the UK courts.
11. Termination of Services
Either party may terminate the service agreement with written notice. Upon termination, clients are responsible for payment of services rendered up to the termination date.
11.1 Effects of Termination
Termination does not affect any rights or obligations that have accrued prior to the termination. All terms, including Payment Terms and Liability, will survive termination.
12. Force Majeure
Gardener St Johns Wood shall not be liable for any failure to perform its obligations where such failure is as a result of acts beyond our reasonable control, including but not limited to natural disasters, war, or government restrictions.
13. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardener St Johns Wood regarding the use of our services, superseding all prior agreements.
15. Notices
Any notices required under these terms must be in writing and will be deemed effective upon receipt by the other party.
16. Amendments
We reserve the right to amend these Terms and Conditions at any time without prior notice. Continued use of our services following any changes constitutes your acceptance of the new terms.
By engaging Gardener St Johns Wood, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.